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ActiveMeter can become a tool for customer relationship management, tracking web visitors and existing customers or clients. By tying in your customer or CRM database to ActiveMeter, you will be able to provide superior customer service, and anticipate their request and support requirements. You can better support, cross-sell or up-sell existing customers by having this information at your fingertips.
With ActiveMeter, you will be able to determine the most popular pages, and spend more time on those pages with improvements for example. You will be able to see if the most common exit pages, are the ones you expect. Being able to see the referring keywords will allow you to detect customer support issues with certain products.
In addition, you can use ActiveMeter to help sell or provide additional products or services by tracking pages visited. And with our unique web visitor identification feature, you should be able to tell WHO it is that is looking, and contact them with more information pertaining to the pages visited.
Imagine how your customer or client will feel when you are able to anticipate their requirements. ActiveMeter can help you integrate this feature into a customer relationship management system to provide customer service your competitors will only be able to dream about. Contact us for more info on making this work for you.
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